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A Complete and Balanced Service Scorecard: Creating Value Through Sustained Performance Improvement - Praveen K. Gupta, Rajesh K. Tyagi
A Complete and Balanced Service Scorecard: Creating Value Through Sustained Performance Improvement
by: (author) (author)
Format: kindle
ASIN: B004M18MHG
Publisher: FT Press
Pages no: 320
Edition language: English
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Books by Rajesh K. Tyagi
Books by Praveen K. Gupta
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