Comments: 5
SilverThistle 5 years ago
I love ebay when it all goes well, but when it goes bad I hate it so much. I'd make a paypal claim for a chargeback with the reason that it's broken. I'm sorry you have to go without a printer in the meantime though :(

You've probably tried everything already but when ours did the same thing my hubby spent forever trying to sort it. He eventually googled it and found something to help but he's not here to ask right now so I've just copied the google search he did for ours. It's a faff trying to work through them but maybe something here will help.

https://www.google.co.uk/search?q=printer+paper+jam+fault&ie=utf-8&oe=utf-8&rls=org.mozilla:en-US:official&client=firefox-a&channel=fflb&gws_rd=cr&ei=bTeHUoGCG8OKhQeZkoHABQ

Hope you get it sorted for your schoolwork :(
Always in Wonderland 5 years ago
Yeah I love ebay when it goes well too but when it goes bad I hate it so much. The thing is, we already own the exact same printer than we brought on ebay and since a few weeks, it only printed in black. It wouldn't be a big deal for us, the thing is, we recently brought for 200 $of ink so we decided to buy the exact same printer on ebay. So we know the printer well and like you said, we pretty much tried everything.
Always in Wonderland 5 years ago
But thank you so much for trying to help us, it made me feel a lot better to see someone being so nice.
Always in Wonderland 5 years ago
And after much negotiations, the seller decided to let us keep the printer and to refund us. I don't think he will refund us for the shipping but at least we won't have to pay 80 $ to ship it back without knowing what'll happens. I'm not exactly ''happy'' about it, but I'm a lot less annoyed!loll
SilverThistle 5 years ago
That's great that you're getting some money back! Not ideal as you've still lost out on postage costs though :( And for something that wasn't your fault. I'm a great believer in Karma though, what goes around, comes around. That seller will wish he'd refunded you in full when Karma gets around to sort him out :)

Hope your next printer is better than all the others put together :)