Delivering Happiness: A Path to Profits, Passion, and Purpose
Now in trade paperback, the hip, iconoclastic CEO of Zappos shows how a different kind of corporate culture can make a huge difference in achieving remarkable results -- by actually creating a company culture that values happiness --and then delivers on it. Pay brand-new employees $2,000 to... show more
Now in trade paperback, the hip, iconoclastic CEO of Zappos shows how a different kind of corporate culture can make a huge difference in achieving remarkable results -- by actually creating a company culture that values happiness --and then delivers on it. Pay brand-new employees $2,000 to quit Make customer service the responsibility of the entire company-not just a department Focus on company culture as the #1 priority Apply research from the science of happiness to running a business Help employees grow-both personally and professionally Seek to change the world Oh, and make money too . . . Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing. In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.
Publish date: March 19th 2013
Publisher: Business Plus
Pages no: 272
Edition language: English
, Self Help
This book was sent to me free of charge by a Zappos phone rep simply because I mentioned I had heard great things about Tony Hsieh. This book is awesome! It is packed with business principles and lessons and it's funny. Tony has a great sense of humor and I'm glad he did not use a ghost writer ...
This book suffers from the same issue I see a lot of memoirs suffering from, they seem to need better editors. I understand why the stories in this book are included but sometimes the placement and the way the stories are told don't fit together well. Also another gripe with this book is it's font c...
AudiobookNarration- excellent, various speakersI loved this story the unique way they developed this wonderful company. Their moto, respect for each other and love of their customers is something I wish more businesses would aim for. They risked it all, they believed and they won the golden ring but...
I have not purchased much from Zappos (just never happened) and shy away from the company since they were purchased from Amazon.com as my own personal preference. But I was somewhat familiar with the company's story and was intrigued by the CEO's background. I've had the book for a few years now but...
Fun, quick read. Tells the tale of Zappos' difficult journey, from the very shaky and painful early years to the successful acquisition in the later years. After a slightly slow start looking at Tony Hsieh's earlier life, it gets going with good discussions of the importance of relationships, compan...