logo
Wrong email address or username
Wrong email address or username
Incorrect verification code
Fish! A Remarkable Way to Boost Morale and Improve Results - Stephen C. Lundin, Harry Paul, John Christensen, Kenneth H. Blanchard
Fish! A Remarkable Way to Boost Morale and Improve Results
by: (author) (author) (author) (author)
3.00 40
Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day. Imagine an environment in which people are truly connected to their work, to their colleagues, and to their customers. In this engrossing parable, a fictional manager is charged with... show more
Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day. Imagine an environment in which people are truly connected to their work, to their colleagues, and to their customers. In this engrossing parable, a fictional manager is charged with the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team. Across the street from her office is Seattle's very real Pike Place Fish Market, world famous and wildly successful thanks to its fun, bustling, joyful atmosphere and customer service. By applying ingeniously simple lessons learned from the actual Pike Place fishmongers, our manager learns how to energize those who report to her and effect an astonishing transformation in her workplace. Addressing todays work issues (including employee retention and burnout) with an engaging metaphor and an appealing message that applies to any sector of any organization, Fish! offers wisdom that is easy to grasp, instantly applicable, and profound--the hallmarks of a true business classic. Based on a bestselling ChartHouse training video which has been adopted by corporations including Southwest Airlines, Sprint, and Nordstrom.
show less
Format: hardcover
ISBN: 9780786866021 (0786866020)
ASIN: 786866020
Publisher: Hyperion
Pages no: 112
Edition language: English
Bookstores:
Community Reviews
I'm A Book Shark
I'm A Book Shark rated it
3.0
I am pretty sure I have seen a show on TV featuring this fish market, and it was pretty spectacular. It all seems like such common sense to just choose to have a better work day. It's quite a bit more difficult if you don't have everyone on the same page, and not everyone sees things the same way, b...
Other editions (20)
Books by Kenneth H. Blanchard
Books by Stephen C. Lundin
Books by Harry Paul
Books by John Christensen
On shelves
Share this Book
Need help?