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The Civility Solution: What to Do When People Are Rude - P.M. Forni
The Civility Solution: What to Do When People Are Rude
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3.33 15
Many of us find ourselves confronted with rudeness every day and don’t know how to respond. From the intrusive cell-phone user who holds loud conversations in public to the hostile highway driver who cuts one off with a quick swerve of his car, politeness seems to be on a downward spiral,... show more
Many of us find ourselves confronted with rudeness every day and don’t know how to respond. From the intrusive cell-phone user who holds loud conversations in public to the hostile highway driver who cuts one off with a quick swerve of his car, politeness seems to be on a downward spiral, surprising us at every turn. P.M. Forni, the author of Choosing Civility, has the answer. knows that rudeness begets rudeness and, in The Civility Solution, he shows us what to do when confronted with bad behavior by being assertive as well as civil. In more than one hundred different situations, he shows us how to break the rudeness cycle by responding to a variety of confrontations from bullying to rude internet behavior or the hurtful words of an insensitive family member. How would you respond to the following?…A salesperson ignores your requests…A fellow driver gives you the infamous “finger”…Your child’s playmate misbehaves …Your boss publicly reprimands youP. M. Forni has solutions for all of these and many more. In yet another simple and practical handbook, P. M. Forni presents logical solutions that reinforce good behavior and make our world a more civil place.
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Format: hardcover
ISBN: 9780312368494 (0312368496)
Publisher: St. Martin's Press
Pages no: 192
Edition language: English
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4.0 Civility Solution: What to Do When People Are Rude
Our America is just crying out for a book like that. We Americans are rude. Have we always been this way? Or is it just our increased number of human interactions that make for more rudeness. In any case, Forni takes on every possible case of rudeness and proposes what we are to do about it. His fun...
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