The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World
The Ultimate Question 2.0 Reveals the question most critical to your company's future: 'Would you recommend us to a friend?'. This title provides a blueprint for long-term growth and success. Full description
The Ultimate Question 2.0 Reveals the question most critical to your company's future: 'Would you recommend us to a friend?'. This title provides a blueprint for long-term growth and success. Full description
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Format: hardcover
ISBN:
9781422173350 (1422173356)
ASIN: 1422173356
Publish date: September 20th 2011
Publisher: Harvard Business Review Press
Pages no: 290
Edition language: English