The era of social media hit great advancements with the introduction of Facebook, Linked In, etc. A decade back, many predictions were made about social media. Some anticipated that it would fade away, while others claimed that it would bring new waves for businesses.
From the beginning to present times, in the race of social media application development, several different social media platforms came up and vanished quickly because they lacked the optimum user base.
Just like other entertainment & media app development, there are only a few top social media apps that have gained maximum attention and luckily they have this from the time of app launch. The reason behind this is - there always exists an uncertainty that the app being new, would stop working, which makes the user conscious about privacy and therefore they count only on the top-rated apps.
Let’s see what transformations headed towards in the social world in the past decade:
The time is long gone when getting the latest information on the happenings around the world was done through the newspaper. Today, people receive the information at the moment something happens. For this, social media is playing a very important role. Social media users can make any news or video go viral just in seconds. Businesses these days are monetizing and leveraging social media offerings to go viral and trending.
Expanded to businesses
Social media is no longer limited just to making friends or to connecting with friends online. Slowly but for sure, the value of marketing over social media began to appeal to the local businesses rather than just normal individuals. Marketing professionals soon understood that the world is going to travel through social media. Nowadays, a business without a Facebook page may not be considered a business in many aspects.
Used for enhancing CX
Social media platforms are strong marketing tools because customers these days don’t like ads. Using social media, brands and marketers are allowed to interact with the customers on a different and relatable level. Not only this, but social media also provides them with the potential to create more meaningful customer experiences. It allows the customers to raise their concerns and suggestions.
Conversations rather than Ads
The potential to talk directly to customers is extremely valuable and having a healthy interaction may provide better returns. Social media encourages such conversations with its new features and various content curation tools allowing users to enhance their social media experiences as per their preferences. Customers these days are more likely to skip ads, but would positively respond to a message.
Emerging Artificial Intelligence technologies like AR & VR
The social media platforms are aware that embedding the latest emerging technologies is the only way to hold on to the existing users and attract new ones. AI technologies like AR, VR, and other machine learning algorithms are turning out to be a hit on social platforms, giving users an ultimate interface and experience.
You must also read: How AI & ML are Transforming Social Media?
Video Content and Live Streaming Sessions
In the last few years, video content on social media apps has grown to be more prevalent. From Youtube to Instagram, almost every top social media platform has video streaming services. There are thousands of content creators on Youtube and other social platforms. Live streaming has also been popular lately, empowering influencers, brands, etc. to provide interactive live sessions to their audiences instead of scripted videos. One can also invest and expect good returns in media and entertainment app development like video streaming apps.
Read this to know more about Video Content: Future of Marketing in Social Media?
Making Brands Appear More Relatable
Social media sites have provided marketers with powerful platforms for storytelling. Unlike previous generations, customers these days are more inclined towards authenticity and prefer to spend on brands that appear more human and relatable than the old-school marketing platforms. The storytelling concept is unique to consumer experience and the brands profit from this by telling their brand stories and relaying values.
To succeed in the long run, one needs to pay attention to these changing trends and learn what works best for their niches for social media.
If you wish to be a part of this trend and you are looking for a social media development company, there can be no better choice than Consagous Technologies.
Consagous Technologies is the top and best social media app development company. With our highly experienced team of developers, we bring you the absolute best social media app with cutting-edge technology-loaded features and whatnot. Our team has experience in serving clients from various industries. We are also a top mobile app development company in the USA. To know more about us visit consagous.co now!