Andra Medea, M.A., was raised in a rough Chicago neighborhood and co-authored her first book on violence prevention at the age of 18. Andra developed the Virtual Tranquilizer(R) de-escalation technique, which has been adapted for use with psychiatric patients, substance abuse clients, or people in court. She has designed Virtual Tranquilizer(R) projects for Department of Alcohol and Drug Abuse, the American Bar Association, and the National Guard. The Virtual Tranquilizer(R) technique is the basis for her latest book, Safe Within These Walls: De-escalating School Situations Before They Become Crises. Andra has taught conflict management at Northwestern University and the University of Chicago. Her book Conflict Unraveled is often used in professional discussion groups or as a college text.