Charles Kiefer is President of Innovation Associates, Inc. He founded the firm in 1976, and along with Peter Senge, author of The Fifth Discipline, helped pioneer the body of concepts and methods now called organizational learning that enable large organizations to innovate, and to change from being driven by circumstance and managed through compliance, to being characterized by aspiration and deep commitment. Most recently, he and Len Schlesinger, President of Babson College, developed a complementary set of ideas based on the logic and methods that serial entrepreneurs employ to create the future in the face of extreme uncertainty.Today, he helps global companies leverage the human side of their enterprise primarily by working with executives and their teams to improve the quality of their thought. He possesses a broad range of experience with major multi-national corporations and because of his success in founding and managing his own businesses, brings an unusual business-oriented perspective to human resource issues. Throughout all his consulting engagements, Charlie has helped clients manage both the “hard” technical and “soft” human sides of change. As a result, people in these firms are able to operate in more flexible, open ways, and collaborate across traditional hierarchical boundaries to discover new business opportunities.