Confessions of a Call Center Gal
Format: kindle
ASIN: 10863203
Publisher: Giffin Press
Pages no: 296
I reviewed this book for the author. Normally, I am pretty selective regarding the books that I take on for review. I don't want to have to give a book that an author has asked me to review a negative review, but am not willing to give a dishonest review either. I went into this book with the antici...
hat I enjoyed most about this book was the call center aspect of the story. I worked in a call center doing tech support, and reading this book brought back so many memories. Lisa Lim really nailed what it was like working on the phones all day long. Customers are demanding, and the mute button beco...
Finally, it's over. But only after the unnecessary wrap-up chapter.This book was the epitome of "telling" rather than showing. It's rare for me to give a book one star, but the writing was that bad. It was like the author went "let me throw in as many pop-culture references as possible," and then sp...
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