Dr. Daniel Shapiro is world-renowned for his work in the field of negotiation and conflict resolution. He founded and directs the Harvard International Negotiation Program, which pioneers innovative strategies and teaching methodologies to address the human dimensions of conflict resolution. His advice is regularly sought by everyone from heads of state and corporate executives to struggling families and couples.Dr. Shapiro believes that we are all negotiating every day, whether in business, government, or at home with our families. He has developed new methods to deal with the heart of conflict: the emotional dimension. His strategies have helped thousands of people deal more effectively with the most important negotiations in their lives, allowing them to reach higher levels of success.