Frank Voehl was born in 1946 in Brooklyn, New York, to Irish and Swedish/German immigrant parents. For fifteen years he worked in New York City, where he learned and applied the Motivational Work Design concepts under Frederick Hertzberg and Roy Walters, and the Office of the Future at IBM. He moved his family with four children to Florida in 1980. His first book, "Deming: The Way We Knew Him," was a National Book Award Finalist, and since then he has authored/co-authored over 40 books on business management, performance improvement, innovation and culture change, and continuous improvement. He is a Grand Master Black Belt in Lean Six Sigma, and an acknowledged world-renowned expert in Quality Management, who serves as a Quality Advisor to nations in Eastern Europe, Jamaica and the Bahamas, and South America. While at FPL in the late 1980s, he was awarded the Deming Prize for Quality and helped with the design of the Malcom Baldrige National Quality Award; in 2006, he won the prestigious ASQ Distinguished Service Award; in 2009 he was awarded Faculty of the Year at Nova Southeastern University; and in 2013, he was awarded the Top-Hat by the St. Vincent de Paul Society. He is currently a Professor in the FIU Masters Program in Healthcare Administration where he teaches Lean Six Sigma and Innovation Management.He is an anonymous student mentor and writes under pen names F H Love, M E Mayer, and Richard Young. He resides with his wife, Micki, and youngest son Greg in Coconut Creek, South Florida.