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Greg Roche's Books back

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Customer Satisfaction Measurement: The Customer Experience Through the Customer's Eyes - Nigel Hill, Rachel Allen, Greg Roche
Customer Satisfaction Measurement: The Customer Experience Through the Customer's Eyes
by Nigel Hill (author), Rachel Allen (author), Greg Roche (author)
publisher: Cogent Publishing Ltd publish date: August 1st 2008
format: paperback pages: 314
ISBN: 0955416116 (9780955416118)
Customer Satisfaction Measurement for ISO 9000: 2000 - Bill Self, Greg Roche, Nigel Hill
Customer Satisfaction Measurement for ISO 9000: 2000
by Nigel Hill (author), Bill Self (author), Greg Roche (author)
publisher: Routledge publish date: August 15th 2007
format: ebook pages: 176
ISBN: 1136412387 (9781136412387)
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