I wondered while I read this - how much rudeness is justified when your excuse is that you're trying to make other people not act in a way that you consider rude?It was also interesting how much trouble she had getting cooperation from others - maybe her own rudeness and confrontational attitude had...
I love her column, so it was super fun to read her book. It inspired me to pay a little more attention to my behavior - I hope it does the same for others!
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