Josiane Feigon, author of Smart Selling on the Phone and Online and Smart Sales Manager, is a pioneer, maverick, and visionary in the inside sales community. A twenty-year veteran of the industry, Josiane is the founder of TeleSmart Communications. Since 1994, this San Francisco-based solutions provider has been a leader in developing global Inside Sales teams and managers. Josiane is a global thought leader who understands
inside sales from the inside out. For the past two decades, she 
has combined her sales and marketing talents in building a brand. She has trained thousands of salespeople and certified hundreds of managers on her TeleSmart 10 system, carving a niche with some of the most talented and progressive Fortune 1000 high-tech companies in the world. Her company, based in the heart of Silicon Valley, has its finger on the pulse of the action.Josiane is recognized among The Top 25 Most Influential Inside Sales Professionals and as one of the world's leading experts on inside sales team and management talent. She has provided consulting, coaching, and training solutions for hundreds of Fortune 1000 companies, including Cisco, Autodesk, Citrix Systems, Informatica, Adobe, and Carahsoft -- that consider her an invaluable part of their sales strategies.Josiane is one of the pioneers of the Sales 2.0 movement. Her Inside Sales Thought Leadership blog is ranked among the Top 50 Sales Blogs by SalesCrunch. She is considered one of the top industry social media users and is has strong thought leadership when it comes to Prospecting 3.0.
Josiane has written hundreds of articles, ebooks, trend reports, and white papers on sales trends and inside sales talent and is frequently quoted in top business media.