Demonstrates how these leadership practices can be employed successfully by anyone who has to run anything. Until the 9/11 attacks pushed him into an unwanted role in history, Giuliani was only months away from leaving office as mayor of N.Y. City. In detailing his principles of leadership, he tells captivating stories that are personal as well as prescriptive. Shows how leadership works both ways: it is a privilege, but it carries responsibilities -- from imposing a structure suitable to an org's. purpose, to forming a team of people who bring out the best in each other, to taking unexpected risks. A leader must develop strong beliefs, articulate & act on those beliefs, & be held accountable for the results -- principles Giuliani illustrates throughout this book.