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Linda Glenicki's Books back

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Microsoft Sourcebook for the Help Desk: Techniques and Tools for Support Organization Design and Management - Microsoft Press, Microsoft Press, Linda Glenicki, Mark Perry
Microsoft Sourcebook for the Help Desk: Techniques and Tools for Support Organization Design and Management
by Microsoft Press (author), Microsoft Press (author), Mark Perry (author), Linda Glenicki (author)
publisher: Microsoft Press publish date: April 1st 1997
format: paperback pages: 477
language: English
ISBN: 1572315822 (9781572315822)
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