Lisa Ann Edwards, M.S., is a partner of Bloom Coaching Institute, an organization that advances coaching effectiveness through research, tools, training and consultation on ROI of Coaching. Lisa's coaching work has demonstrated as much as a 251% return-on-investment and has been shown to lift employee engagement nearly 20%. As head of Talent Management for Corbis, a Bill Gates' privately owned global media company, Lisa was responsible for designing and implementing effective talent development solutions such as leadership development and coaching programs to ensure talent engagement, improve talent retention and serve to feed the talent pipeline. Lisa is a frequent contributing author to trade publications and has authored or contributed to the following books: Measuring the Success of Coaching: A Step-by-Step Guide to Measuring Impact and Calculating ROI (ASTD Press, 2012); Retail Coaching. La gestione operativa della rete vendita secondo le logiche dello sport (2011); ASTD Handbook for Measuring and Evaluating Training (2010); Talent Management Handbook (2010); Creative On-boarding Programs (2010); Keep Looking Up (2010); Managing Talent Retention: An ROI Approach (2009) and ROI in Action Casebook (2008). Contact Lisa at: Lisa@BloomCoachingInstitute.com.