Matthew Hart is Vice President of Information Technology at Arise Virtual Solutions, the industry leader in providing onshore virtual customer service for fortune 500 companies. Also, he writes.Matt is the co-author of six technology books on Oracle software, he wrote the fiction series The Last Iteration, and is the author of the management and leadership book Middlework: Unlock the Underestimated and Unappreciated Secret to Success. His latest non-fiction is as contributing author to The Organic Entrepreneur Economy.Matt was born and raised in Idaho Falls, Idaho, before completing his education in Colorado Springs and settling down in Kansas City with his wife and two children. He would like to emphasize that the bats in the attic were not entirely his idea.