by Raja Parasuraman
publisher: Oxford University Press, USA publish date: October 1st 2006
format: hardcover pages: 464
language: English
ISBN:
0195177614 (9780195177619)
publisher: Oxford University Press, USA publish date: November 16th 2006
format: kindle pages: 464
language: English
ASIN: B001AOS50M
publisher: Oxford University Press, USA publish date: January 1st 2008
format: paperback pages: 430
language: English
ISBN:
0195368657 (9780195368659)
ASIN: 195368657
publisher: Oxford University Press publish date: January 1st 2006
format: ebook pages: 464
language: English
ISBN:
1282235273 (9781282235274)