PETER FINGAR is an internationally recognized expert on business process management and business strategy. He is a former CIO and practitioner with over thirty years of hands-on experience at the intersection of business and technology.Peter has taught graduate computing studies and has held management, technical and advisory positions with GTE Data Services, American Software and Computer Services, Saudi Aramco, EC Cubed, the Technical Resource Connection division of Perot Systems and IBM Global Services. In addition to numerous articles and professional papers, he is an author of 26 best-selling books including the just released Cognitive Computing. Peter has delivered keynote talks and papers to professional conferences across the globe. See all books at www.peterfingar.com