RANDEE ADAMS is a consulting member of technical staff in the IP Platforms CTO Group of Alcatel-Lucent. She originally joined Bell Labs in 1979 as a programmer on the new digital 5ESS switch. Ms. Adams has worked on many projects throughout the company (e.g., software development, trouble ticket management, load administration research, software delivery, systems engineering, software architecture, software design, tools development, joint venture setup) across many functional areas (e.g., database management, Recent Change/Verify, Common Channel Signaling, Operations, Administration and Management (OAM), reliability, security). Currently she is focusing on reliability for ALU products. She has given talks at various internal forums on reliability. Ms. Adams coauthored "Beyond Redundancy: How Geographic Redundancy can Improve Service Availability and Reliability For Computer-Based Systems" (ISBN 978-1118038291), "Reliability and Availability of Cloud Computing" and "Service Quality of Cloud-Based Applications". Ms. Adams holds a BA from University of Arizona and an MS in Computer Science from Illiniois Institute of Technology. She lives in Naperville, Illinois.