Richard L. Hamilton is Founder and CEO of XML Press. He began his career at Bell Laboratories developing computer software and has worked at AT&T, Unix System Laboratories, Novell, and Hewlett-Packard in jobs ranging from software development to product management to documentation management. In 2008 he founded XML Press, which is dedicated to producing high quality, practical publications for technical communicators, managers, and marketers.Richard is the author of Managing Writers: A Real-World Guide to Managing Technical Documentation, and editor of DocBook 5: The Definitive Guide, published in collaboration with O'Reilly Media.XML Press specializes in publications about technical communication, content management, content marketing, social media, xml technology, and the tools that support these disciplines.