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Service Quality Improvement: The Customer Satisfaction Strategy for Health Care - Wendy Leebov, Gail Scott
Service Quality Improvement: The Customer Satisfaction Strategy for Health Care
by: (author) (author)
Format: paperback
ISBN: 9781556481109 (1556481101)
ASIN: 1556481101
Publisher: Jossey-Bass
Pages no: 380
Edition language: English
Bookstores:
Books by Gail Scott
Books by Wendy Leebov
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