Suzanne Taylor helps companies acquire more customers, create great products, and improve customer retention. Her area of expertise is building businesses through customer-driven innovation. Through her work at Intuit and the Clorox Company, Taylor led product teams through the full development lifecycle and managed all elements of the marketing mix, both online and offline. She co-authored 'Inside Intuit: How the Makers of Quicken Beat Microsoft and Revolutionized an Entire Industry.' She received BA and MBA degrees from Stanford and teaches marketing classes there. www.insideintuit.com www.suzannetaylor.comwww.savoringsv.blogspot.com