Suzanne Updegraff drives the vision and strategy of EDSI. Her skill in building professional relationships has made EDSI a leading provider of performance improvement and management development courses. Her signature strength in marketing and her creative approach to working with clients has guided EDSI through an 800% increase in revenue over the last two years.Suzanne's entertaining and engaging teaching style combined with her sense of humor appeals to a diverse clientele ranging from corporate executives to individual contributors. Her success is crafted on personal attention, an interactive learning approach and a sincere desire to transfer skill development and performance improvement for today's leader, manager, team member and associate. Prior to owning EDSI in 1997, Suzanne served as Director for the Center of Continuing Education for the National Association of Print Leadership, a non-profit entity focused on serving entrepreneurs and executives in the commercial printing market. Suzanne received her Bachelor of Science degree in Marketing from Fairleigh Dickinson University in New Jersey. Suzanne is a noted training facilitator and keynote speaker with hundreds of clients represented throughout the United States. She has personally trained over 1 million individuals in her best-selling course Increasing Personal Effectiveness® and is a featured contributor in national publications. Delivering solutions to impact personal accountability for results is Suzanne's trademark practice. IPE enables organizations to achieve enhanced teamwork, improve productivity through strategic performance initiatives and build internal communication that impacts day-to-day client focus. Suzanne can be reached at info@edsiusa.com