Customer relationship management (CRM) is a technology for handling all your company's interactions and relationships with customers and prospective clients. The goal is simple: Improve business relationships. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.
Below is 9 of ODOO 13 CRM KEY FEATURES:
1- CREATE LEADS, FOLLOW AND ANALYSE
ADD LEADS TO CRM BY MAIL
You can create lead from anywhere by sending
an email to a predefined address, and assign it to a specific sales team.
2- GEO LOCATION
Option to segregate sales teams and configure
other automated actions according to the partner location.
Lead, Opportunities, phone calls, sales recipients/revenue and much more.
OUTSTANDING LEAD GENERATION
4- LEAD GENERATION AND ENTRENCHMENT
You can generate new leads directly from Odoo CRM according to industry, company size and Country. Also available to refine generated leads by choosing the job roll.
Mails and SMS campaigns, including templates and survey.
Speak with your customers with their languages and convert more.
LET YOUR CUSTOMER FEEL THAT HE'S SPECIAL
7- SMART CALENDAR
There is a full functional calendar in Odoo apps, moreover, the is integration availability with Google drive.
8- VOIP (VOICE OVER IP)
Are you paying much for phone bill? not anymore! With Odoo CRM you can now make free calls by using internet infrastructure.
9- CENTRALISED COMMUNICATIONS
All mails, SMSs, attachments for each customer are logged and available in one place.
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