by A. Parasuraman, Charles Colby, Charles L. Colby
publisher: Free Press
publish date: October 5th 2001
format: ebook pages: 240
language: English
ISBN:
074321370X (9780743213707)
publisher: Free Press publish date: October 5th 2001
format: kindle pages: 240
language: English
ASIN: B000FC0V98