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The Nordstrom Way to Customer Service Excellence: A Handbook for Implementing Great Service in Your Organization - Patrick D. McCarthy, Robert Spector
The Nordstrom Way to Customer Service Excellence: A Handbook for Implementing Great Service in Your Organization
by: (author) (author)
Format: ebook
ISBN: 9780471724209 (0471724203)
Publisher: John Wiley & Sons
Pages no: 288
Edition language: English
Category:
Non Fiction, Business
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Other editions (2)
Books by Robert Spector
Books by Patrick D. McCarthy
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