The Oxford Guide to Effective Writing & Speaking is the essential guide for everyone who needs to communicate in clear and effective English, both written and spoken. In the first section on communicating in everyday life, chapters cover everything from writing email and faxes to giving presentations and preparing reports. John Seely also offers guidance on understanding the demands of particular audiences, subjects, and situations. With guidelines and exercises, this book will help you to tailor your message and language accordingly. A section on the English language gives authoritative advice on grammar, vocabulary, spelling, and punctuation to ensure that communication is accurate as well as appropriate. A final section examines the process of writing itself, including planning and research, drafting, and using technology. New to this edition are advice on writing email and help on writing for the Internet. The Oxford Guide to Effective Writing & Speaking is designed to be practical and user-friendly, with boxed exercises, guidelines, and examples. A glossary and index make the volume easy to use and simple to navigate. This is the most comprehensive guide to using English for effective communication available; it covers an unrivalled range of situations and requirements.