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The Service Edge: 101 Companies That Profit from Customer Care - Ron Zemke, Dick Schaap, Tom Peters
The Service Edge: 101 Companies That Profit from Customer Care
by: (author) (author) (author)
Format: paperback
ISBN: 9780452264939 (0452264936)
Publisher: Plume
Pages no: 608
Edition language: English
Category:
Non Fiction
Bookstores:
Other editions (1)
The Service Edge: 101 Companies That Profit from Customer Care - Ron Zemke, Dick Schaaf
Books by Tom Peters
In Search of Excellence: Lessons from America's Best-run Companies - Tom Peters, Robert H. Waterman Jr.
Thriving on Chaos: Handbook for a Management Revolution - Tom Peters
Nuts! - Kevin Freiberg, Jackie Freiberg, Tom Peters
Our Socially Awkward Marriage: Stories from an Adult Relationship on the Asperger's End of the Autism Spectrum - Tom Peters, Tom Peters, Linda Peters
The Little Big Things: You - Tom Peters
The Pursuit of Wow!: Every Person's Guide to Topsy-Turvy Times - Tom Peters
Value Returns: Wise Investing for the Next Decade and Beyond - Randy R. Beeman, James D. Schneider, Tom Peters
Design - Tom Peters
The Women's World50 (Reinventing Work) -... The Women's World50 (Reinventing Work) - Tom Peters
Brand You 50 (Reinventing Work), The: Fi... Brand You 50 (Reinventing Work), The: Fifty Ways to Transform Yourself from an 'Employee' Into a Brand That Shouts Distinction, Commitment, and Passion! - Tom Peters
Books by Dick Schaap
Babe: The Legend Comes to Life - Robert W. Creamer, Dick Schaap
Instant Replay: The Green Bay Diary of Jerry Kramer - Jerry Kramer, Dick Schaap
My Aces, My Faults - Nick Bollettieri, Dick Schaap
Montana - Joe Montana, Dick Schaap Montana - Joe Montana, Dick Schaap
Distant Replay - Jerry Kramer, Dick Scha... Distant Replay - Jerry Kramer, Dick Schaap
RFK - Dick Schaap RFK - Dick Schaap
The Year The Mets Lost Last Place - Paul Zimmerman, Dick Schaap
Flashing Before My Eyes: 50 Years of Headlines, Deadlines & Punchlines - Mitch Albom, Dick Schaap
The Best American Sports Writing 2000 - Dick Schaap, Glenn Stout
Instant Replay - Jerry Kramer, Dick Sc... Instant Replay - Jerry Kramer, Dick Schaap, Dick Schaap
Books by Ron Zemke
Service Magic: The Art Of Amazing Your Customers - Ron Zemke
Customer Service Best Practices - Ron Zemke, John Woods, Zemke Ron
Stressless Selling: A Guide to Success f... Stressless Selling: A Guide to Success for Men & Women in Sales - Frances Merritt Stern, Ron Zemke
Delivering Knock Your Socks Off Service - Performance Research Associates, Ron Zemke
Service Edge: 101 Companies That Profit ... Service Edge: 101 Companies That Profit from Customer Care - Ron Zemke
Wow! Ventas - Jeffrey Gitomer, Ron Zemke
Coaching Knock Your Socks off Service - Ron Zemke
Managing Knock Your Socks Off Service - Chip R. Bell, Ron Zemke
Knock Your Socks Off Prospecting: How to Cold Call, Get Qualified Leads, and Make More Money (Knock Your Socks Off Service!) - William Skip Miller, Ron Zemke
Best Practices in Customer Service - Ron Zemke, John A. Woods
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