Vivian Scott is a Professional Certified Mediator with a private practice in Snohomish, Washington. She has handled a variety of workplace cases ranging from helping business partners end their relationship with dignity to creating a new working environment for a law firm. She mediates on a regular basis in the King County and Snohomish County areas helping parties resolve conflict in workplace, family, consumer, and foreclosure, and landlord/tenant disputes. Ms. Scott is a member of the Washington Mediation Association and was honored with their Outstanding Contributor award in 2012. During her career in the competitive world of high tech marketing, she realized that resolving conflict within the confines of office politics was paramount to success. She used her discerning negotiation, mediation, and problem-solving skills to forge and cultivate relationships with Washington, D.C.-based small business associations and agencies on behalf of her employer, which earned her a rare personal honor from the Small Business Administration for her commitment to the business community. Ms. Scott received the Silver Screen Award from the International Film and Video Festival for outstanding creativity as her role as developer and Executive Producer of the "America at Work" video series which aired on the USA Network. Ms. Scott holds a B.A. in Interdisciplinary Arts & Sciences with an emphasis in American Studies from the University of Washington. Ms. Scott can be reached through her website at www.vivianscottmediation.com or her blog at http://blogs.bothell-reporter.com/conflictsofinterest/. Become a fan of "Conflict Resolution at Work For Dummies"(http://www.facebook.com/ConflictResolutionforDummies)to receive ongoing tips for managing workplace conflicts and relationships.