Whitney combines a fascination with people and an obsession to communicate clearly with her goal of bringing user research insights to designing products where people matter." She's written two books on the subject -- Storytelling for User Experience: Crafting stories for better design and Global UX: Design and research in a connected world -- to help practitioners keep users in mind throughout the creative process.She's also passionate about Usability in Civic Life. Whitney has worked with election officials on usability and design of ballots and other election materials. Before she was seduced by a little beige computer into software, usability, and interface design, Whitney was a theatrical lighting designer on and off Broadway, learning about storytelling from some of the masters.