Will help you: make a good first impression; appear confident, even when you're nervous; create an impact at work; improve your body lang.; experience the benefits of giving praise; resolve conflicts; learn which Ego State you live in; deal effectively with difficult people; banish negative behavior patterns; & understand & capitalize on your Career Drivers. The BBC's ''Confidence Lab'' TV series used a 7-day workshop to teach practical personal mgmt. skills to 12 people. The authors monitored & analyzed the behavior patterns of each person, providing them with strategies useful in creating & growing self-confidence. This book brings you the same expert guidance to greater self-awareness & the strategies to transform every corner of your life.