Don't Be Blindsided! You Can Lead Through the Unexpected -- No Matter What the Crisis "Blythe's book is different... a step-by-step guide to process excellence... a veritable encyclopedia of crisis leadership, rich in strategic insights, invaluable for any leader who wants to improve their organization's crisis management capabilities." --Daniel Diermeier, Ph.D., IBM Professor of Regulation and Competitive Practice, Kellogg School of Management, Northwestern University Hold On!Blindsided lands you in the middle of a fast-breaking crisis and demonstrates what an exceptional leader, a "crisis whisperer," would say and do at every turn. Bruce Blythe uses real-world examples to help you absorb the specific leadership skills, split-second decision-making, and essential character required to manage all aspects of any crisis humanely and well. Two books in one: both crisis response and crisis preparedness. Once he's grounded you in the gritty realism of response in the moment, Blythe walks you through creating a crisis preparedness program. Part 1. Crisis Response: Blythe places you in a simulation as an unprepared manager blindsided by an active shooter loose in your building -- some workers are already injured or dead. What's your next move? How do you set up teams, command centers, crisis containment, and effective communication? How can you rebuild employee spirit, cohesion, and productivity in the post-crisis "new normal"? Part 2. Crisis Preparedness: Blythe now guides you and your teams to analyze foreseeable risks, evaluate existing controls, add new ones, test and re-evaluate a realistic Plan. Analyzing the behavior of national and world leaders, you distinguish clearly the two kinds of leaders who emerge in a crisis: the "crisis whisperer" who becomes a calm center in the storm, and the one in the "crisis red zone," worsening the situation with every word and decision. Take-and-use tools include: Chapter action checklists -- A Quick Response Guide called by users "worth the price of the book", plus detailed checklists for managing 9 major incidents. Unique guide addressing victims families -- Dos and don'ts for communicating tragic news with empathy and dignity in person. Bruce T. Blythe is a global crisis management consultant, clinical psychologist, executive coach to Fortune managers, owner/chairman of three companies providing crisis management services, and speaker at 50 conferences worldwide each year. "A must-have in any crisis manager s reading list and an essential companion to the business continuity plan." -- Lyndon Bird, Technical Director, The Business Continuity Institute "Blythe has successfully expanded on a book that during the past ten years has helped me develop my crisis leadership skills and a response program that has been nationally recognized by peer risk managers and by trade publications." --David Theron Smith, Divisional V. P. Risk Management, Family Dollar Stores "A must-read for my editorial staff, an excellent reference on crisis management. As a publisher, we rely on Bruce for his expertise on critical incidents in the workplace." --Robert S. Nakao, Executive Publisher, Continuity Insights "As CEO of a Fortune 500 company, I can personally attest to the value of the crisis management system Blythe outlines." --Luke R. Corbett, Former Chairman and Chief Executive Officer, Kerr-McGee Holdings, Inc