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Business Process Management and the Balanced Scorecard: Using Processes as Strategic Drivers - Ralph F. Smith
Business Process Management and the Balanced Scorecard: Using Processes as Strategic Drivers
by: (author)
Format: hardcover
ISBN: 9780470047460 (0470047461)
Publisher: John Wiley & Sons
Pages no: 227
Edition language: English
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Other editions (2)
Books by Ralph F. Smith
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