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Business Process Mapping: Improving Customer Satisfaction - J. Mike Jacka, Paulette J. Keller
Business Process Mapping: Improving Customer Satisfaction
by: (author) (author)
Format: hardcover
ISBN: 9780471079774 (0471079774)
Publisher: John Wiley & Sons
Pages no: 300
Edition language: English
Category:
Reference
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Other editions (6)
Books by J. Mike Jacka
Books by Paulette J. Keller
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