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Crucial Conversations: Tools for Talking When Stakes Are High - Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
Crucial Conversations: Tools for Talking When Stakes Are High
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4.00 50
Learn how to keep your cool and get the results you want when emotions flare. When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial... show more
Learn how to keep your cool and get the results you want when emotions flare. When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to: Prepare for high-impact situations with a six-minute mastery technique Make it safe to talk about almost anything Be persuasive, not abrasive Keep listening when others blow up or clam up Turn crucial conversations into the action and results you want Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
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Format: paperback
ISBN: 0639785375159 (0071401946)
Publisher: McGraw-Hill
Pages no: 235
Edition language: English
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Community Reviews
Aren's Library
Aren's Library rated it
3.0 Crucial Conversations: Tools for Talking When Stakes Are High
Wonderful book for the workplace.
Ms. Margie
Ms. Margie rated it
Very accessible, clear advice on how to navigate difficult conversations. The authors come across as very realistic about the challenges we have with putting these skills into practice, and the excuses we'll come up with for why the techniques won't work. They address these concerns and challenges...
Sharon E. Cathcart
Sharon E. Cathcart rated it
4.0 Crucial Conversations: Tools for Talking When Stakes Are High
I recently took a "Crucial Conversations" course, and this book was one of the tools provided to us by the instructor.I benefited tremendously from the course, and the book is an outstanding primer on the tools that will help us deal with difficult conversations in high stakes environments. However...
That's What She Read
That's What She Read rated it
3.0 Crucial Conversations: Tools for Talking When Stakes Are High
"It seems that most of the books I've been reading and reviewing lately have been fulfilling a personal crisis. Wounded by School came at a time when I was looking for help with my son's academic career. Crucial Conversations arrived around the time I was preparing for my annual review and several m...
the terror of whatever
the terror of whatever rated it
0.0
Mainly reading this for work, but we'll see. I'm going to try to do one chapter/week.UPDATE: never mind, life's too short.
Other editions (25)
Books by Kerry Patterson
Books by Joseph Grenny
Books by Ron McMillan
Books by Al Switzler
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