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Effective Customer Service: Ten Steps for Technical Professions (Neteffect) - David L. Goetsch, Stanley B. Davis
Effective Customer Service: Ten Steps for Technical Professions (Neteffect)
by: (author) (author)
Format: paperback
ISBN: 9780130485298 (0130485292)
Publisher: Prentice Hall
Edition language: English
Bookstores:
Books by David L. Goetsch
Introduction to Total Quality: Quality, ... Introduction to Total Quality: Quality, Productivity, Competitiveness - David L. Goetsch, Stan Davis
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Industrial Safety and Health in the Age ... Industrial Safety and Health in the Age of High Technology: For Technologists, Engineers, and Managers - David L. Goetsch
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Books by Stanley B. Davis
Understanding and Implementing ISO 9000 and Other ISO Standards - David L. Goetsch, Stanley B. Davis
Effective Customer Service: Ten Steps for Technical Professions (Neteffect) - David L. Goetsch, Stanley B. Davis
Quality Management - Introduction to Tot... Quality Management - Introduction to Total Quality Management for Production, Processing, and Services - David Goetsch, Stanley B. Davis
Quality Management (5th Edition) - David L. Goetsch, Stanley B. Davis
Total Quality Handbook - David L. Goetsch, Stanley B. Davis
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