logo
Wrong email address or username
Wrong email address or username
Incorrect verification code
First, Break All the Rules: What the World's Greatest Managers Do Differently - Curt Coffman, Marcus Buckingham
First, Break All the Rules: What the World's Greatest Managers Do Differently
by: (author) (author)
3.09 55
The greatest managers in the world seem to have little in common. They differ in sex, age, and race. They employ vastly different styles and focus on different goals. Yet despite their differences, great managers share one common trait: They do not hesitate to break virtually every rule held... show more
The greatest managers in the world seem to have little in common. They differ in sex, age, and race. They employ vastly different styles and focus on different goals. Yet despite their differences, great managers share one common trait: They do not hesitate to break virtually every rule held sacred by conventional wisdom. They do not believe that, with enough training, a person can achieve anything he sets his mind to. They do not try to help people overcome their weaknesses. They consistently disregard the golden rule. And, yes, they even play favorites. This amazing book explains why. Marcus Buckingham and Curt Coffman of the Gallup Organization present the remarkable findings of their massive in-depth study of great managers across a wide variety of situations. Some were in leadership positions. Others were front-line supervisors. Some were in Fortune 500 companies; others were key players in small, entrepreneurial companies. Whatever their situations, the managers who ultimately became the focus of Gallup's research were invariably those who excelled at turning each employee's talent into performance. In today's tight labor markets, companies compete to find and keep the best employees, using pay, benefits, promotions, and training. But these well-intentioned efforts often miss the mark. The front-line manager is the key to attracting and retaining talented employees. No matter how generous its pay or how renowned its training, the company that lacks great front-line managers will suffer. Buckingham and Coffman explain how the best managers select an employee for talent rather than for skills or experience; how they set expectations for him or her -- they define the right outcomes rather than the right steps; how they motivate people -- they build on each person's unique strengths rather than trying to fix his weaknesses; and, finally, how great managers develop people -- they find the right fit for each person, not the next rung on the ladder. And perhaps most important, this research -- which initially generated thousands of different survey questions on the subject of employee opinion -- finally produced the twelve simple questions that work to distinguish the strongest departments of a company from all the rest. This book is the first to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction, and the rate of turnover. There are vital performance and career lessons here for managers at every level, and, best of all, the book shows you how to apply them to your own situation.
show less
Format: hardcover
ISBN: 9780684852867 (0684852861)
ASIN: 684852861
Publisher: Simon & Schuster
Pages no: 272
Edition language: English
Bookstores:
Community Reviews
Gypsy Librarian on Books
Gypsy Librarian on Books rated it
3.0 First, Break All the Rules: What the World's Greatest Managers Do Differently
I picked up this book because it was mentioned in some Forbes article I saw on things great managers do. On reading it, I saw that a lot of the stuff is things one would think are common sense. A lot of managers like to make like what they do is some mysterious, mystical thing or just something cert...
The Review Man
The Review Man rated it
This book is a complete waste of time.Let's begin with the rather unfortunate title: First, Break All the Rules. It's too bad that the book didn't actually outline those rules we're supposed to break. Now I'm wondering whether it's okay to show up to work in track pants. (Hey, it's a rule!) Also, do...
A Book and A Review #2
A Book and A Review #2 rated it
5.0
A must read for new managers. So often in working with new managers, they get stuck in a rut of being afraid to try new things or to think outside the box. This book will assist you in helping to change thought patterns.
Other editions (10)
Books by Marcus Buckingham
Books by Curt Coffman
On shelves
Share this Book
Need help?