Introduction to Sociology by Basirico. Product key includes 6-month access to a web based eBook and online student resources. Also includes access to BVTLab if assigned by your instructor. This is a digital product and does not include a printed textbook. Product keys that have been redeemed cannot be returned. To initiate a return, visit Amazon's Online Return Center to request a return authorization from the seller. Product keys that have been redeemed cannot be returned. Textbooks and access cards must be return it in new condition within 30 days of the delivery date. BVT Publishing will only reimburse the cost of shipping for returns of items sent in error.