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Lean Six Sigma for Service - Pursuing Perfect Service - Using a Practical Approach to Lean Six Sigma to Improve the Customer Experience and Reduce Costs in Service Industries - Rob Ptacek, Jaideep Motwani, Emma Tinsley, William Callaghan
Lean Six Sigma for Service - Pursuing Perfect Service - Using a Practical Approach to Lean Six Sigma to Improve the Customer Experience and Reduce Costs in Service Industries
by: (author) (author) (author) (author)
Format: paperback
ISBN: 1450766331
Publisher: MCS Media, Inc.
Pages no: 520
Edition language: English
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