Thoroughly updated and enhanced by new print and electronic ancillaries, this full-color text provides accurate, practical information and instruction on phlebotomy procedures with a comprehensive background in theory and principles. Reflecting current CLSI guidelines, NAACLS competencies, and federal regulations, this fourth edition includes updated information on safety issues and equipment, laboratory information systems and instrumentation, legal issues, and diagnostic tests. This edition als..o includes caution notes identifying dangerous practices and problem areas. An accompanying CD-ROM includes clinical procedures videos, animations, electronic flashcards, and a glossary with audio pronunciations. Other ancillaries include a new companion Workbook, an Instructor's Resource CD-ROM, and online resources at Connection and thePoint.