What do we know first-hand about prisons? We have accounts from many top administrators. There is a large literature of convict reports and memoirs. But we have almost no personal accounts written by the people who were engaged in the day-to-day work of guarding and keeping prison inmates. In Prison Work, former California prisons corrections officer William Richard Wilkinson candidly tells what it was like to try to handle problems that can arise in prison, from furnishing three meals a day to quelling a riot. Constructed around a series of interviews with Wilkinson, this book recounts his extensive experience with discipline problems, wrong-headed administrators, contraband, and escapes. Wilkinson’s story presents a blunt, unabashed view of daily life in prison, including fascinating discussions of racial and religious conflict, gangs, and prison violence as well as the institutional culture and more human side of life as experienced by a prison employee. The duration of Wilkinson’s career (1951–1981) saw the greatest change in the American prison system. He was responsible for implementing change on the level of the prison block. At the California Institution for Men in Chino, he started out under the inspiring leadership of one of the most famous reform figures in penology. At the California Medical Facility in Vacaville, he participated in one of the great prison experiments when medical officials ran a maximum security prison. And at Soledad, he experienced the reaction to earlier liberal policies. Over the years, he accumulated much wisdom concerning how to handle convicts—wisdom that still has importance for corrections workers.