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Services Marketing: Integrating Customer Focus Across the Firm - editions back

by Valarie A. Zeithaml, Mary Jo Bitner
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Services Marketing: Integrating Customer Focus Across the Firm - Valarie A. Zeithaml, Mary Jo Bitner
Services Marketing: Integrating Customer Focus Across the Firm
by Valarie A. Zeithaml (author), Mary Jo Bitner (author)
publisher: McGraw-Hill Companies publish date: January 1st 1996
format: hardcover pages: 700
language: English
ISBN: 0070782504 (9780070782501)
Services Marketing - Valarie A. Zeithaml, Mary Jo Bitner
Services Marketing
by Valarie A. Zeithaml (author), Mary Jo Bitner (author)
publisher: McGraw-Hill Companies, The publish date: July 1st 1902
format: paperback
language: English
ISBN: 0071148817 (9780071148818)
Services Marketing - Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler
Services Marketing
by Valarie A. Zeithaml (author), Mary Jo Bitner (author), Dwayne D. Gremler (author)
publisher: McGraw-Hill Education (ISE Editions) publish date: July 1st 2005
format: paperback pages: 624
language: English
ISBN: 0071244964 (9780071244961)
Services Marketing: Integrating Customer Focus Across the Firm - Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler
Services Marketing: Integrating Customer Focus Across the Firm
by Valarie A. Zeithaml (author), Mary Jo Bitner (author), Dwayne D. Gremler (author)
publisher: McGraw-Hill publish date: October 1st 2008
format: paperback
language: English
ISBN: 0071263934 (9780071263931)
Services Marketing: Integrating Customer Focus Across the Firm - Valarie A. Zeithaml, Mary Jo Bitner, Dwayne Gremler
Services Marketing: Integrating Customer Focus Across the Firm
by Valarie A. Zeithaml (author), Mary Jo Bitner (author), Dwayne Gremler (author)
publisher: Irwin/McGraw-Hill publish date: March 12th 2012
format: hardcover pages: 642
language: English
ISBN: 0078112052 (9780078112058)
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