General Biographical Narrative:Dr. Stephen Lundin is a writer, entrepreneur and filmmaker with a rich history as a graduate level business school professor and dean. Steve has written a number of books including the multimillion copy best selling FISH! and the simply bestselling FISH! Tales, FISH! Sticks and FISH! for Life. His book Top Performer, A Bold Approach to Sales and Service was published in January 2007 and has been adopted by a major hotel chain. CATS: The Nine Levels of Innovation was published in January of 2009 and was quickly adopted by a medical products company. Loops: Success in Small Business is All About Closing Loops was published in April of 2009 and Ubuntu: Ancient African Wisdom for Today's Leaders (working title) will be published by Random House in the spring of 2010.During the last decade Steve has worked with hundreds of organizations in 40 countries. The government of Abu Dhabi, the largest builder in Dubai, nursing homes in New Zealand, banking systems in Africa, Australia and Malaysia, a shipping company in Singapore, the Japanese, Singapore and Australian Management Institutes, and health club chains in Sweden and Portugal are a few of his clients. A sample of his US clients include 3M, Guilda's Club, Johnson and Johnson, Microsoft, Keyspan Energy, St. Jude's Children's Hospital, The Barnes Jewish Hospital System, Cargil, The Credit Bureau Executives, P&G, Wells Fargo, the University of Florida Medical School and Hampton Brands by Hilton.