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Search tags: The-Koyal-Group-Wholesale-new-Arrivals
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text 2014-05-03 02:24
The Koyal Group Wholesale new Arrivals Testimonials

"For Season 6 of “My Fair Wedding: UNVEILED” my design team used several items from Koyal Wholesale to add drama and flair to the ceremony and reception decor. These products included pearl curtains, candles, votives and other decorative items which all combined helped to create the most beautiful and over-the-top weddings yet!"

 

- David Tutera | Host of My Fair Wedding UNVEILED

 

Great customer service

 

I saved this item [Double Open Heart Bubbles - White] thinking I can come back at a later time to buy. My wedding at that time was 12 months away. 4 months before my wedding, they were out of stock. I chatted with customer service and they said they would call me when they came into stock. Only a few days later, I got not one but two calls to assure me they were in stock. Due to the qty I was purchasing, they wrote up the order over the phone when all my info about the product was at home. Less than a week later, the nicely packaged box arrived! Happy bride makes happy customer! I recommend Koyal Wholesale for more than my bridal needs! I will certainly order from them again!

 

Thank you for great customer service!

 

-          Regina L.

 

I believe in giving credit were credit is due and the service that I received today was exceptional. You went above and beyond to help me with my order. You are a credit to the company and please pass this email on to your manager as I believe that they should acknowledge the fantastic customer experience you gave me.

 

-          Laura T.

 

Just wanted to say thank you so much for your wonderful customer service! My order had a delivery issue but your wonderful staff promptly correctly the problem with no inconvenience to me. Good Customer Service is absolutely a requirement in the wedding industry, and for my very first order, you've proven to be a reliable asset. Thank you! I plan on referring you to my industry partners and hope to order from you in the future.

 

-          Nicole G.

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text 2014-04-29 07:26
The Koyal Group Wholesale new Arrivals of International Customers

Located internationally? Koyal Wholesale is an industry leader in providing international customers unique wedding and special event products at affordable shipping prices. Please see information pertaining to your country to help facilitate your order process.

 

INTERNATIONAL SHIPPING POLICIES:

 

-All international packages ship via FedEx International for tracking and insurance purposes.

 

-Any broken or damaged items will be credited back to account upon claims approval by FedEx.

 

Canada Wedding and Event Supplies

 

Koyal Wholesale can ship nearly all items from our wedding and special event supplies collection to Canada. Some restrictions may include certain types of glass vases. Normal processing and delivery time can take anywhere from 1-2 weeks depending on size of order, items ordered and location within Canada. If you need items within 1 week, please notify us to see if we can accommodate your request. We ship via FedEx International Priority and FedEx International Economy.

 

United Kingdom Wedding and Event Supplies

 

Koyal Wholesale can ship everything to the United Kingdom except:

 

-Glass vases

 

-Centerpiece mirrors

 

Normal shipping and processing time can vary from 1-2 weeks, depending on size and complexity of order. Most orders are processed to ship within 1 week of order payment and placement. We ship all packages via FedEx International Priority and FedEx International Economy.

 

Australia Wedding and Event Supplies

 

Koyal Wholesale can ship everything to Australia, except:

 

-Raffia fans

 

-Glass vases

 

-Centerpiece mirrors

 

Normal shipping and processing time can vary from 1-3 weeks, depending on size and complexity of order. Most orders are processed to ship within 1 week of order payment and placement. We ship all packages via FedEx International Priority and FedEx International Economy.

 

Other Countries

 

We can ship most items from our collection of wedding and event supplies to nearly every major part of the world. We cannot ship:

 

-Glassware

 

-Centerpiece mirrors

 

Most orders will take between 1-3 weeks processing and delivery time based on size of order, location, and time of payment. Our international team is dedicated to ensuring your satisfaction throughout the order process.

 

International Checkout Process-All International Clients

 

Step 1. Please place your international order online to receive a shipping quote.

 

Step 2. Please proceed with the checkout process and confirm your order. Once the $5.00 USD NON-REFUNDABLE International Shipping Quote Fee is paid, you may proceed to checkout.

 

Step 3. Once the fee is paid and your order is placed, you will receive an order number. An international specialist will email within 1-2 business days with your shipping quote. The shipping quote will not include duties and taxes of your respective country.

 

Step 4. If you approve your quote, please confirm with our international team. Payment information will be instructed to you for your total order amount. Please note: Large orders may require payment via fax or wire transfer for security concerns.

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