What are my Rights If my Ethiopian Flight is Cancelled?
Ethiopian Airlines provides world-class services to its passengers and guests. It has a top-notch inflight cabin crew that takes care of the needs of the entire passengers on board. The cabin crew is cordial and approachable at the same time.
This page talks about your rights if your Ethiopian flight gets cancelled. It may happen that due to unavoidable circumstances the Ethiopian Airways has to cancel your flight. However, in such cases, everything is not lost. You can still get compensation from Airways. Therefore, please do not lose hope when you are facing such circumstances.
If the flight gets cancelled because of
- Inclement weather conditions
- Air traffic
- Mechanical/ Technical Failure
- Security reasons
Then Ethiopian Airways is liable to pay you a full refund. Also, the airline can make arrangements for an alternate flight either on Ethiopian Airlines or on any other carrier.
You are also entitled to a hotel stay if there is a prolonged delay overnight, plus transportation to and from the hotel.
You have to understand that sometimes things get out of control. Under such situations, you should try being calm and collected, as it is pretty understandable that you may flip out. Moreover, it also affects your family members if they are travelling with you as well.
Therefore, you can have a word with the Customer service of Ethiopian Airlines. Therefore, to contact the customer service kindly follow the steps mentioned below-
- Go to the official website of Ethiopian Airlines from any web browser.
- Find the customer service tab and click on it.
- As you do so, a new page opens, which is the contact us page of the airline.
There you would find various ways to get in touch with a representative from the airline. Therefore you can then talk about the Ethiopian Airlines cancelled flights issue in detail. You would have other options apart from Phone support, like Live Chat, Email, and Social Media.