Norton is antivirus software launched by Symantec Corporation. Norton is a trustworthy antivirus program specifically offers all types of data security on your device. When you download and install it in your PC, it is assured that your computer is highly safe and secured against malware threats or viruses. Including all the security software, this company also provides various amazing services to its users. Despite its useful features, you may often come across with the problem Norton Antivirus Error 8504 and 104 while using Norton antivirus. Thus, this mainly occurs if you have downloaded some corrupted files using your Norton antivirus by mistake. To fix this nasty issue, you will have to hit the right page norton.com/setup for help. You will find the exact fruitful solution for this technical error. You only need to follow each and every step accordingly to hassle-freely eradicate the glitch.
Main Cause of Norton Antivirus Error 8504 and 104
Here is the actual reason due to which you confront such an error code while using Norton application. Norton error code 8504 can be appeared due to the following mistake:
- If you forcefully install Norton antivirus even after having an already another antivirus/security program on your computer
- The installation process might not be completed
- If you’ve received the notification to upgrade/update to a newer version but unfortunately the process failed
Effective Solution for Norton Antivirus Error 8504 and 104
If you met any of the above conditions, then simply go through the below provided solution to get Norton Error 8504 and 104 annihilated. Have a glance on the noted points:
Step 1: Eliminate Other Security Software from Your PC
If there is already security program is installed on your PC and you still try to download Norton antivirus, then there is high chance of getting such an error code. To eradicate it, you should remove the other installed antivirus software. To do so, follow:
- First, press “Windows + R” keys simultaneously to open Run dialog box and then type appwiz.cpl and click “OK”
- A list of programs that are installed on PC will open, select the “Antivirus/Free Security” tool from that list and then click on Uninstall/Remove program
- Follow the instructions directed to you on your computer screen to remove the particular program
- When the uninstallation process has been done, restart your PC
Step 2: Use Norton Remove and Reinstall Tool
- Download the upgraded or newest launched Norton Remove and Reinstall tool from the official site of Norton
- Double click on the downloaded file and Run it to install the software, Agree with the license agreement, and click on “Advanced” options
- Choose remove only button, Next click on “Remove”, and then restart your PC
Step 3: Update Graphics Card
- Right click on “My Computer”, then select “Manage” option from the list
- A new window will prompt, so choose “Device Manager” from the System Tools section and then click on “Display adapters”
- Though, you can open it also by pressing Windows + R keys from your keyboard and type devmgmt.msc into the command prompt window and hit Enter
- Double click on “Display adapters” and right click on “HD Graphics Card”. Now, choose “Update Driver Software”
- You may also check the status of your HD Graphics Card whether it is updated or not by hitting alt + enter keys or by right click and choose
- After updating the driver, restart your computer
Step 4: Using Norton AutoFix Tool
There are some issues/errors which can be fixed by Norton’s AutoFix tool. So, if you encounter the error code 8504 and 104 while accessing Norton antivirus program, you can frequently use this tool to exterminate the issue. What you should actually do is to simply “Run” the Norton AutoFix tool and it will detect the issue automatically and will also be resolve it from the root.
Contact Experts If You are not Getting Certain Solution
Despite of feeling blue you can freely contact experts for Norton Setup. Moreover, there you will see a helpline number and by giving a ring on that number you will be helped by highly expert tech-geeks. They are available round the clock to assist you, so feel free to contact them anytime also from anywhere around the globe.
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