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The Customer Delight Principle: Exceeding Customers' Expectations for Bottom-Line Success - Timothy L. Keiningham, Terry Vavra, Timothy Kenningham
The Customer Delight Principle: Exceeding Customers' Expectations for Bottom-Line Success
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Format: hardcover
ISBN: 9780658010040 (0658010042)
Publisher: McGraw-Hill
Pages no: 208
Edition language: English
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Books by Timothy L. Keiningham
Books by Terry Vavra
Books by Timothy Kenningham
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